Tackling Sensitive Workplace Conversations Certification
This course goes into detail about sensitive workplace conversations, recognising how hard they are to have and how stressful they can make you feel beforehand
Course curriculum
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The four most common sensitive topics
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How to broach these topics, along with examples
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Tips and cautionary advice on how to make these conversations more effective
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Where you should have sensitive conversations to ensure privacy
Course Duration: 0.75 Hours
- £25.00
- CPD-UK Certified
Benefits of Taking this Course
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Learning the tools that you need to handle sensitive conversations on all topics
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Understanding the importance of listening, when having these talks
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Understanding the importance of timing, when having these conversations
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Learning who you should follow up with after your sensitive conversation
FAQ
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Who can take the Tackling Sensitive Workplace Conversations Certificate?
There are no entry requirements to take the course.
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What is the structure of the course?
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
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Where and when can the course be studied?
The course can be studied study at any time and from any internet connected device
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Is there a test at the end of the course?
Once you have completed all 10 modules there is a multiple choice test. The questions will be on a range of topics found within the 10 modules. The test, like the course, is online and can be taken a time and location of your choosing.
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What is the pass mark for the final test?
The pass mark for the test is 70%.
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What happens if I fail the test?
If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.
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How long does if take to complete the course?
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.